ONLINE BILL PAY

Bill Pay is a service offered by Vectra Bank Colorado Online Banking that allows you to set up online bill payments to just about any company or person. You select which person or company you want to pay, and your Online Bill Pay service allows you to choose the date you want for a bill to be paid.

An eligible Vectra Bank Colorado personal or small business checking and or money market account is required to enroll for Online Banking with Bill Pay. A Business Online Banking user must either (a) be a CSA (Customer System Administrator), or (b) be granted Bill Pay entitlements by a CSA. The service is not offered to minors unless the minor is using an account in the minor’s name with a parent or guardian as a co–signer or grantor.

For Personal Online Banking, there’s no charge to enroll in Bill Pay and no monthly service fee! Business customers will be charged the fees set forth in the Business Account Terms fee schedule included in or supplementing their business online banking agreement or deposit account agreement and available here. 

To expedite payments, certain fees apply, in addition to any fees for your Bill Pay service account. Please refer to the Account Terms for more information by clicking here

Also known as a Payee, a Biller is any company or person you would like to pay using the Online Bill Pay service.

With e–Bills, you can now choose to receive actual copies of select merchant bills directly through Online Bill Pay. You will no longer have to wait to receive your bills in the mail or log into your Biller’s site. e-Bills will be available from hundreds of companies, including major utilities and retailers nationwide. 

Also, you will automatically receive temporary “trial e–Bill” service from certain payees. With “trial e–Bills” you can try out a payee’s e–Bills (while still receiving paper invoices) before deciding whether you want to enroll in paperless e–Bills from that payee.

No, you have the ability to sign up for e–Bills for select merchants directly from within Online Bill Pay. 

Also, you will automatically receive temporary “trial e–Bill” service from certain payees. With “trial e–Bills” you can try out a payee’s e–Bills (while still receiving paper invoices) before deciding whether you want to enroll in paperless e–Bills from that payee.

There may be some overlap from the time you sign up for e–Bills and the time the merchant stops sending a paper statement via U.S. mail. However, after signing up for the service, you will only receive that merchant’s statements via e–Bill. If you continue to receive paper statements, you will need to contact the merchant and request that paper statement no longer be distributed to you. 

Also, you will automatically receive temporary “trial e–Bill” service from certain payees. With “trial e–Bills” you can try out a payee’s e–Bills (while still receiving paper invoices) before deciding whether you want to enroll in paperless e–Bills from that payee.

Merchants offering e–Bills will appear in the Payment Center with a “Get Bill” icon to the left hand side of the biller name. To pay an e–Bill, click on the icon and follow the on screen instructions to view and pay your e–Bill. You can instruct us to pay that particular e–Bill or automatically pay all e–Bills that come from that Biller.

You can set up “Reminders” on billers and have the option to receive email notifications when a bill is due, if a bill has not been paid by the due date, and when a payment has been sent. You can also view the status of recent payments in the Payment Center “Recent Payments” section, and view payment history on the Bill Activity page.

Vectra Bank Colorado customers with an open and active checking and/or money market account can use the Online Bill Pay service.

Payments made through the Online Bill Pay service are processed either electronically, by a “corporate check” that our third party service provider draws against its own account, or by a “laser draft” that our third party service provider draws against your account with us. Funds for an electronic payment are deducted from your account when the electronic payment processes. Funds for a corporate check payment are generally deducted from your account on the date you scheduled for your payment, (but can be deducted earlier if the check arrives and is deposited early). Funds for a laser draft payment are deducted from your account when the laser draft is presented to us for payment.

When you are scheduling a payment, the dynamic payment calendar allows you to pick your first available pay date. For electronic payments, the first available pay date in most cases will show as the next business day. For check payments, the next available pay date will typically display 2–5 business days from the current date.

You may find Recent Payments in the lower right hand side of the Payment Canter. To view payments older than 45 days click on View Bill History and select date range.

Pay Today initiates a same day expedited payment with an associated fee. For normal payment scheduling use the dynamic calendar to select a desired payment date and click Make a Payment.

No. Within Online and Mobile Banking Bill Pay, only business days will show as available pay dates. If you have a recurring payment that falls on a weekend or federal holiday that payment will automatically be adjusted to the closest previous business day. For example, if your recurring payment is scheduled for Saturday, it will automatically be rescheduled for the Friday before.

You can schedule a payment up to one year in advance.

If you still have questions regarding Vectra Bank Colorado’s Online Bill Pay, please call us at 1-800-884-6725 or visit us at a branch today!