Travel with accident protection

When you purchase your airline ticket with your Vivid Rewards card you can receive $500,000 of accidental death and dismemberment coverage. This coverage applies to more than air travel – it also can be in place when you have used your covered Clarity Card to purchase your ticket for travel via other forms of eligible transportation, such as a ferry, cruise ship, train or bus.

Questions about coverage?

To ask a question or make a claim, please contact the Plan Administrator, cbsi, 550 Mamaroneck Ave., Harrison, NY 10528. You may also call 800-VISA-911 for questions regarding coverage.

Some other banks charge a fee of up to 4 percent for transactions completed in a foreign currency. Your Clarity Card comes with the added perk of no foreign transaction fees. With your new card, you can make overseas purchases without spending more in fees.

Lost luggage?

You're covered. When you use your covered Clarity Card to purchase an airline or common carrier ticket, you can be eligible to receive reimbursement for your checked luggage or carry-on baggage and their contents in the event of theft or misdirection by the common carrier $3,000 per trip maximum; (if you live in New York, the maximum is $2,000 per bag). This coverage applies to travel by air, ferry, cruise ship, train or bus.

Easy claim process

Collect your documents (lost luggage report, dates of travel, etc.) and go to www.eclaimsline.com or call 800-757-1274 to file a claim or get your questions answered. If you are outside the U.S., you can call collect: 804-673-6496. Please note that notification to the Benefit Administrator must be made within 20 days from the date the luggage was lost or stolen.

Submit a Claim

Count on built-in auto rental coverage

When you use your covered Clarity Card to rent a vehicle, you’ll get built-in Auto Rental Coverage. You’re covered for physical damage, theft, reasonable and customary towing and loss-of-use charges. Decline the Collision Damage Waiver coverage offered by the rental agency and make sure your name is listed as the primary renter on the auto rental contract. Any additional drivers must also be listed on the auto rental agreement.

Easy claim process

Go to www.eclaimsline.com or call to talk to a Benefit Administrator at 800-348-8472 to initiate your claim. If you are outside the U.S., you can call collect: 804-673-1164. You must sign and return your claim form (or if you prefer, file online) within 90 days of the date of incident – you can supply any outstanding documentation afterwards.

Submit a Claim