Spend with Confidence – Mobile Card Fraud Alerts
Use your Vectra Bank Debit and
Credit Cards with confidence.
In addition to zero liability for
unauthorized charges, with free1
Mobile Card Fraud Alerts you receive
a text message any time we see a
potentially fraudulent transaction on
This unique feature quickly
recognizes potential fraud to notify
and involve you in the resolution
process as soon as possible.
Text alerts are conveniently sent to
your mobile device for easy messaging
that won’t add to your email clutter.
Near real time transaction alerts2
are sent so conflicts can be resolved
quickly and easily.
Whether activity is fraudulent or just
unusual, you will receive alerts for
added protection and peace of mind.
How Mobile Card Fraud Alert works
As soon as Vectra Bank detects something suspicious on your Vectra Bank® credit
or debit card, a fraud alert is sent by text message to your mobile phone2. All
you have to do is text back a “Y” or “N”. “N” if
the purchase is valid. “Y” if it’s
not valid. If you text “Y” to tell us it’s not your purchase,
we’ll text you a number
to call to validate outstanding charges, prevent any further fraud and start the
process of getting you a new card–helping to protect you, your account and your
peace of mind.
It’s that simple and quick. And it works with any Vectra Bank® Visa® credit card or
debit card as well as MasterCard® cards.
Get Started Today!
Signing up is easy. There is no app to download, the service is free1
and it’s easy to enroll!
Go to the secure online registration page anytime.
- Note, you’ll leave the Vectra Bank site to register. Rest assured,
the site is secure and fully tested by Vectra Bank.
- Enter the requested information.
- Agree to the Card Fraud Alert Service Terms and Conditions.
- Select Submit.
- Respond with “Y” to the text message sent to your mobile phone to complete registration.
Learn more about Mobile Card Fraud Alerts
Visit the frequently asked questions page for details and answers to common questions.
If you have questions or need assistance please call us at: 888-648-7850.
1) Mobile and text message provider service fees may apply.
2) Currently available with T–Mobile®, Verizon Wireless®, AT&T®, Sprint®,
Boost® Mobile, Cricket® Wireless, Virgin Mobile USA, ALLTEL® Communications Inc,
Interop – Appalachian Wireless, US Cellular®, Cincinnati BellSM.
See Terms and Conditions for complete details.