TREASURY MANAGEMENT CLIENT SERVICES
At Vectra, our goal is to strike the right balance between the capabilities of the larger banks and the familiarity of the smaller local ones. We like to say we’re big enough to count, yet small enough to care. What that means for you is that you get innovative treasury solutions backed by high-quality, personal service and support from bankers you know and trust.
Here For You When You Need Us
We are committed to providing outstanding service to you. We value the relationships we have with you and your business, and we want to better understand your needs so we can be ready with custom-tailored solutions that work for you.
Experienced Professionals
A Treasury Management Sales Associate & Implementation Specialist will work with your business through the setup of your new solutions. You will then have the backing of our entire Client Services Team for your ongoing service needs. Our goal is to streamline the setup so you can begin receiving the full benefits of the solutions you’ve selected.
Local Team
The Rocky Mountain region is part of who we are, and we understand why families choose to grow, play and work here. Our team includes seasoned and knowledgeable service professionals who have not only built their careers in the banking industry, but who are also neighbors and customers of the local businesses we serve.
Service is Just a Call or Click Away!
Treasury Management Client Services
Monday–Friday: 7:30am – 5:30pm MT
Toll–free: 800–341–8156
Email Us: tmsupport@vectrabank.com
2000 S. Colorado Blvd., Ste. 2–1200
Denver, CO 80222
DAILY PROCESSING & CUT OFF TIMES
Treasury Internet Banking
Information Reporting
- Previous Day Information: Available at 4:00am MT
- Same Day Information: Available at 6:30am MT
ACH
- Next Day Origination: 6:00pm MT
- Same Day Origination: 1:00pm MT
Wire Transfer
- Domestic Wires: 4:00pm MT
- International Wires: 4:00pm MT
- US Federal Tax Payments: 2:30pm MT
Account Transfer
- 10:00pm MT
Stop Payments
- 10:00pm MT
Transaction History
- Account Transfers: 1 year
- ACH and Wire Activity: 1 year
- Balances and Transactions: 1 year
- DDA and Sweep Statements: 18 months
- Paid Check Images, Credits Items Deposited : 1 year
- Special Reports (e.g. Account Analysis and ACH Returns) : 90 days
- Stop Payment History : 1 year
Remote Deposits
- Daily Deposit Cut Off : 9:30pm MT
Positive Pay
- ACH Positive Pay Decision Window : 10:00am – 5:00pm MT
- Check Positive Pay Decision Window : 10:00am – 3:30pm MT
REACH OUT TO A TREASURY MANAGEMENT OFFICER
If you need assistance determining which products are right for you or have any questions please call 800-341-8156, email tmsupport@vectrabank.com or complete the form below.