TREASURY MANAGEMENT CLIENT SERVICES
At Vectra, we try to strike the perfect balance between the capabilities of the larger banks and the familiarity of the smaller local ones. We like to say we’re big enough to count, yet small enough to care. What that means for you is that you get innovative treasury solutions backed by high–quality, personal service and support from bankers you know and trust.
We are committed to providing outstanding service to you. We value the relationships we have with you and your business, and we want to better understand your needs so we can be ready with solutions that work for you.
Expert Personnel With Actual Personality
At Vectra, you not only get an implementation specialist to work exclusively with your business through the set–up of your new solutions, but also the backing of an entire team for your ongoing service needs. The goal is to make this process as streamlined and painless as possible so you can begin receiving the full benefits of the services you’ve selected.
Local & Experienced
The Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to grow, play and work here. At Vectra, you’ll find seasoned and knowledgeable service professionals who have not only built their careers in the banking industry, but who are also friends, neighbors and customers of the local businesses we serve.
DAILY PROCESSING & CUT OFF TIMES
VectraView™
Information Reporting
- Previous Day Information: Available at 5:30am
- Same Day Information: Available at 6:30am
ACH
- Origination: 6:00pm
Wire Transfer
- Domestic Wires: 3:30pm
- International Wires: 3:00pm
- US Federal Tax Payments: 2:30pm
Internal Transfer
- 10:00pm
Stop Payments
- 8:00pm
History Retention
- Account Transfers: 90 days
- ACH and Wire Activity: 180 days
- Balances and Transactions: 180 days
- DDA and Sweep Statements: 18 months
- Paid Check Images, Credits Items Deposited : 180 days
- Special Reports (e.g. Account Analysis and ACH) : 90 days
- Stop Payment History : 180 days
Remote Deposits™
- Daily Deposit Cut Off : 9:30pm
Positive Pay
- ACH Positive Pay Decision Window : 10:00am – 3:30pm
- Check Positive Pay Decision Window : 10:00am – 3:30pm
Service is Just a Call or Click Away!
Treasury Management Client Services
Monday–Friday: 7:30am – 5:30pm
Toll–free: 800–341–8156
Denver Metro: 720–947–7689
Email Us: tmsupport@vectrabank.com
2000 S. Colorado Blvd., Ste. 2–1200
Denver, CO 80222
REACH OUT TO A TREASURY MANAGEMENT OFFICER
If you need assistance determining which products are right for you or have any questions please call 800-341-8156, email tmsupport@vectrabank.com or complete the form below.