IMPORTANT SECURITY MESSAGES[cite::134::cite]
At Vectra Bank we want to be proactive in communicating possible security concerns and other important security messages. Please see below for our recent security messages.
Information Related to COVID-19
Your health and safety are important to us. Please visit our COVID-19 page for additional information, resources and updates.
Web Browser and Operating System Compatibility Notification
As part of our ongoing commitment to ensure we maintain the highest levels of safety and security of our customer information, Zions Bancorporation and our affiliate brands will be conducting a security upgrade to our encryption requirements for all our online services. This upgrade is being done in order to maintain the highest level of data security and to align with industry best practices. To see the full details related to this upgrade please view our release notification page.
Decrease Federal Funds Rate
On Wednesday, October 30, 2019 the Federal Open Market Committee (FOMC), announced the decision to decrease the target range for the federal funds rate to 1.50–1.75 percent. This change is effective immediately. Therefore, Vectra will decrease Prime by 0.25% to 4.75%.
Online Travel Notifications
There are enough stresses when traveling—make sure paying with your card isn’t one of them! Let us know before an international trip so your card is ready for use when and where you are.
It’s easy!
Once logged into Online Banking, please visit: Services > Card Services > Debit/Credit Card Travel Notification. Simply enter your travel dates and you’re all set!
Or call Online Banking: 1–800–884–6725 Mon – Sat, 7am – 8pm MST
Don’t give out personal information to unsolicited emails or phone calls.
In light of the recent security breaches, we’ve all been hearing about, Vectra would like to remind you to never give out personal information such as passwords or PIN #s to unsolicited emails, phone calls, online chats or surveys.
Do not trust unsolicited emails, even if they seem to come from a reputable company like your bank, credit card company, Facebook or LinkedIn.
Do not click on any of the links. If you receive a suspicious phone call or email, do not respond to the caller or sender. Go to the company’s website (do not use the link in the email) and call the company back directly to verify the request.
We recommend that all customers follow these fraud prevention services and tips, whether or not they have ever been affected by a data breach:
- Mobile Card Fraud Alerts[cite::131::cite]:receive and respond to a text message on your mobile phone when a potentially fraudulent transaction occurs on your account. Text back “Y” or “N” to validate the purchase. Register online.
- Card Alerts[cite::232::cite]: receive one–way text notifications based on certain purchases and criteria you select. This can be done by logging in to Online Banking, clicking the “Services” tab and selecting “Purchase Alerts.”
- Download IBM’s® Security Trusteer Rapport™ security software that can help protect the security of your computer. Click here to learn more about the software and how to download it directly from IBM.
- Review your credit reports regularly by visiting annualcreditreport.com.
- Review your account statements regularly and immediately report any unauthorized or unrecognized activity.
- Cases of identity theft should be reported to law enforcement or the Federal Trade Commission.
Vectra Bank is taking appropriate steps to help mitigate potential fraud. Helping you to protect your sensitive information is a priority at Vectra Bank. If you have any questions, or if we can be of help to you in any way, please call 1–800–232–8948 or visit your nearest Vectra branch.
For More Security Tips Please Visit: The Identity Theft Page
REACH OUT TO A BANKER
Your Vectra Bank Business Bankers are available to answer your questions and help with all of your financial needs. Please give us a call at 844–210–3602, visit a branch near you or complete the form below.