Important Security Messages
Information Related to COVID-19
Your health and safety are important to us. Please review our COVID-19 page for additional information, resources, and updates.
Learn MoreTemporary Branch and Drive-Thru Hours
In an effort to slow the potential growth and spread of COVID-19, Vectra Bank will implement temporary changes within our branch operations schedule to help support the health and safety of our employees, customers, and their families. Effective Wednesday, March 18, the locations below will introduce a limited hours/customer access procedure. Branch access will be limited to one customer in the lobby at a time.
Learn MoreDon’t give out personal information to unsolicited emails or phone calls.
In light of the recent security breaches, we’ve all been hearing about, Vectra would like to remind you
to never give out personal information such as passwords or PIN #s to unsolicited emails, phone calls,
online chats or surveys.
Do not trust emails, even if they seem to come from a reputable company like your bank, credit card
company, Facebook or LinkedIn.
Do not click on any of the links. If you receive a suspicious phone call or email, do not respond to
the caller or sender. Go to the company’s website (do not use the link in the email) and call the
company back directly to verify the request.
We recommend that all customers follow these fraud prevention services and tips, whether or not they
have ever been affected by a data breach:
- FREE Mobile Card Fraud Alerts1:receive and respond to a text message on your mobile phone when a potentially fraudulent transaction occurs on your account. Text back “Y” or “N” to validate the purchase. Register online.
- FREE Visa Purchase Alerts2: receive one–way text notifications based on certain purchases and criteria you select. This can be done by logging in to Online Banking, clicking the “Services” tab and selecting “Purchase Alerts.”
- Download IBM’s® FREE Security Trusteer Rapport™ security software that can help protect the security of your computer. Click here to learn more about the software and how to download it directly from IBM.
- Review your credit reports regularly by visiting annualcreditreport.com.
- Review your account statements regularly and immediately report any unauthorized or unrecognized activity.
- Cases of identity theft should be reported to law enforcement or the Federal Trade Commission.
Vectra Bank is taking appropriate steps to help mitigate potential fraud. Helping you to protect
your sensitive information is a priority at Vectra Bank. If you have any questions, or if we can
be of help to you in any way, please call 1–800–232–8948 or visit your nearest Vectra branch.
For More Security Tips Please Visit:
**Important Details**
1. Mobile Card Fraud Alerts: Vectra Bank Colorado does not charge for the Mobile Card Fraud Alert service. However, standard text message and data rates from your mobile phone carrier may apply. Available services are subject to change without notice. See Terms and Conditions for complete details.
2. Purchase Alerts: Visa Purchase Alerts requires enrollment in Online Banking. Certain transaction notifications are sent to your email account and/or mobile device by SMS text. Message and data rates from your wireless provider may apply. Actual time to receive alert is dependent on wireless service and coverage within area.
Trademarks: Trademarks used are the property of their registered owner and Vectra Bank is neither affiliated with nor endorses these companies or their products/services.
