PC Banking FAQs

1. What are the differences between PC Banking and Internet Banking?
2. What versions of PC Banking software can I use with Vectra Bank?
3. What is the Vectra Bank routing number and Customer ID that my software requires?
4. How do I add additional accounts to my PC Banking?
5. What is the cost of PC Banking?
6. How do I find out my PC Banking PIN code if I have forgotten it?
7. If I need assistance troubleshooting my PC Banking software, whom do I contact?

Contact Us
Still haven't found the answer to your question?

You can contact a Vectra Bank representative by phone (Mon.-Sat. from 8 a.m. to 8 p.m. MT). For general customer service inquires about bank products, please call 1-800-232-8948. For specific online banking inquiries please call 1-800-884-6725.

1. What are the differences between PC Banking and Internet Banking?
In general, PC banking uses a Personal Financial Management (PFM) software package such as Quicken^®, QuickBooks^®, or Microsoft Money^®. With your PFM software you can access Vectra directly and download banking information into your software's check register as well as pay bills online. Internet banking uses a web browser, such as Netscape Navigator or Internet Explorer, to create a secure connection between your computer and Vectra's Internet site using the World Wide Web. The Internet gives you access to your banking transactions, as well as the ability to pay bills, apply for loans online, etc.

2. What versions of PC Banking software can I use with Vectra Bank?
Vectra supports all Y2K compliant versions of Quicken^®, QuickBooks^®, and Microsoft Money^®. The following is a list of qualifying software:

• Quicken^® Basic 2002*
• Quicken Deluxe^® 2002*
• Quicken^® Basic 2003*
• Quicken Deluxe^® 2003*
• Quicken^® Basic 2004*
• Quicken Deluxe^® 2004*
• QuickBooks^® 2002*
• QuickBooks^® 2003*
• QuickBooks^® 2004*
• Microsoft Money^® 2002
• Microsoft Money^® 2003
• Microsoft Money^® 2004

  * Macintosh Versions OK

If your software is not listed above, you may be required to upgrade before using PC banking with Vectra Bank. Check with your program manufacturer for details.

3. What is the Vectra Bank routing number and Customer ID that my software requires?
The routing number is 102003154.

The Customer ID is your Social Security Number or for businesses your Tax ID Number.

4. How do I add additional accounts to my PC Banking?
The first step is to create a new account within your software by entering the correct account number. All checking, money market, and savings accounts use 10 digit account numbers. After completing the required fields, contact Online Banking at 1-800-884-6725 to request the linkage of the additional account, and access will be provided within 24 hours.

5. What is the cost of PC Banking?
Access to your accounts (ability to view balances, transactions, and transfer funds) is provided at no cost. The optional Bill Pay service charge is also free for non-business accounts.

6. How do I find out my PC Banking PIN code if I have forgotten it?
Contact Online Banking at 1-800-884-6725. If you have the letter containing the original PIN code issued by Vectra Bank, we can reset the PIN to the one appearing on the document. If you do not have the original letter, it will be necessary to reissue the PIN, which will take 7-10 business days.

7. If I need assistance troubleshooting my PC Banking software, whom do I contact?
If you experience difficulty related to your Vectra Bank accounts, call Online Banking at 1-800-884-6725. For all other technical support it will be necessary to contact the program manufacturer.

Vectra Bank Colorado supports Quicken 2002 or higher for PC and Mac, QuickBooks 2002 or higher for PC, and Microsoft Money 2002 and higher.

For Quicken, click here.

For QuickBooks, click here.

For Microsoft Money, click here.